Customer service at companies like AT&T, Comcast, Bank of America and others can be an incredibly frustrating experience. And I'm willing to guess that most of you have had a poor experience with a customer service agent at a cellphone carrier, bank, or cable company. Today,
Insidr, an independent customer service marketplace that connects you to people and customer service agents who have worked in big companies, is launching to help consumers handle these situations. Insidr lets you post an online question and, optionally, offer a reward for insider information from a big company. Insidr has a group of insiders, who are former or current customer service agents, engineers, and other employees from AT&T, DirectTV, Verizon, Bank of America, that can help answer your question. Clearly these insiders are better at cutting through red tape and getting answers.
Source: http://feedproxy.google.com/~r/Techcrunch/~3/zOpXOjWxcE4/
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